The Future Of Work: Industries Where Machines Will Excel

Check out the full article on Forbes. Here was my contribution:

Customer Service And Transportation 

Customer service is already being replaced by chatbots and AI. If you can off-shore it, you can replace it with AI for even cheaper. Anything that is a commodity is fair game. Transportation may take a little longer, but as soon as driverless cars hit the mainstream, can driverless long haul trucking be far behind?